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+1 330-940-3409 | support@customizehomeidea.com
Serving homeowners across Northeast Ohio
We are ready to help

Contact Us

Call, email or send the form below. You will hear back from a real member of our team, usually the same working day.

Send us a message

Tell us about your project

Share as much detail as you like — the rooms involved, the look you have in mind and when you would like work to start.

Reach us directly

Contact details

Our Address

2124 20th St, Cuyahoga Falls, OH 44223, USA

When We Answer

Messages and calls are picked up every working day, with weekend callbacks available for urgent enquiries.

Where We Work

Cuyahoga Falls and surrounding Northeast Ohio communities, including neighbouring towns and suburbs.

Cannot see the map? Open our location in Google Maps.

After you get in touch

What happens next

A straightforward path from your first message to a written plan.

We reply

A team member confirms your message and asks any quick questions needed to prepare properly.

We visit

We come to your home at a time that suits you, measure up and talk through possibilities.

You receive a quote

An itemised written estimate, material choices and a schedule you can review calmly.

We book it in

Happy with the plan? We reserve your dates and your project lead takes it from there.

Before you write

Quick answers

A few things homeowners often ask us on the first call.

Manage your newsletter

It starts with a conversation. You share your rooms, your wish list and your rough budget, we visit the property, and then we send a written, itemised plan for the work. Nothing is booked until you are comfortable with every line of it.

Yes. Many homeowners pair a roofing upgrade with solar, or a bathroom remodel with flooring replacement. Doing related work together keeps the disruption in a single stretch and usually creates real savings.

Almost always. Our crews protect floors and furnishings, work in defined zones and clean up at the end of each day, so family life can carry on around the project.

The estimate you sign is the price you pay for the agreed scope. If you ask for a change mid-project, we price it in writing first and only continue once you approve it.

Workmanship is warranty-backed, and manufacturer cover is registered on your behalf at completion. If you would like to spread the cost, our home loan and warranty service walks you through the renovation finance options that suit your situation.